OUR CUSTOMERS ARE:

  • Fashion forward
  • Predominantly female
  • Mostly between 18-45 years old
  • Urban/affluent
  • Looking for inspiration, latest trends and are highly engaged

OUR CUSTOMER EXPERIENCE INCLUDES:

  • Creating an inspiring and seamless shopping experience for our customers - from discovery to deliveryOffering 82% of the top-50 global fashion brands - from fast fashion to increasingly more premium/luxury
  • Offering a broad, relevant and unparalleled assortment
  • Nearly 60% of sales being made via our apps, which create a truly personalised experience for our customers
  • Nine-local fashion-centric fulfilment centres enabling fast deliveries
  • Localised payment and financing options reduce the friction of shopping online

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